Check out if you can find the solution you need.
What happened: The problem: I don't use this service at all. Would like a refund please.
What happened: I was trying to do something, and ran into a problem.
What happened: I made an order for the Hainan chicken dish from the Best Wok Chinese Restaurant, however when I got my order it was a chicken stir-fry, and was spicy. I would like to refund the money for the Hainan chicken because it is late and we don’t want a redelivery. Picture proof can be provided if needed.
What happened: The credit card, and use the app and you guys removed it. I wanna know why you remove the card I put it on again.
What happened: The problem: I want my Grubhub account canceled and closed and no further withdraws from my account.
What happened: Last month I was charged but assured * wouldn't be again not offering a refund of house.Of course but again I'm looking at my statement and it's charged my husband's credit card again first thing first remove my credit card information and his please
What happened: I was trying to do something, and ran into a problem.
To contact the Grubhub customer service by phone, you can follow these steps:
Look up the phone number of the Grubhub customer service. The phone number is listed on grubhub.com. Or check out the Grubhub phone number page on WorthEPenny.
Dial the Grubhub phone number 877-585-7878.
Hours: 24 hours, 7 days
Best time to call: 9am
Wait for an answer: Once the call is connected, wait for a Grubhub representative to answer on the other end.
Average wait time: 4m
Identify yourself and state your reason for calling the Grubhub representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Grubhub to help them assist you.
Ask for assistance: Ask the Grubhub representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Grubhub needs additional information from you or provides any instructions, follow them carefully.
Thank the Grubhub representative: After you have received the assistance you need, thank the Grubhub representative for their time and help.
To get to a real person as quickly as possible when calling Grubhub, you can follow these steps:
Dial the Grubhub customer service phone number 877-585-7878, which can be found on the Grubhub website or in your order confirmation email form Grubhub. Or check out the Grubhub phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Grubhub. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Grubhub representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Grubhub representative.
If the system still doesn’t connect you to a Grubhub representative, stay on the line without pressing any keys. Grubhub will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Grubhub.
Once you reach a live person, explain your issue and provide any relevant information about your Grubhub order. The Grubhub representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Grubhub website. This may allow you to connect with a Grubhub representative more quickly and efficiently than calling.
When calling Grubhub customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Grubhub account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Grubhub representative without any disruptions or background noise.
Be polite and respectful to the Grubhub representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Grubhub.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Grubhub representative address your concern.
If the initial Grubhub representative is unable to resolve your issue, politely ask to speak with a supervisor from Grubhub or escalate the issue to a higher level of authority.
Take notes during the call, including the Grubhub representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Grubhub after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Grubhub customer service.
If you are unhappy with your call to Grubhub customer service, there are several options you can try:
Call again: Try calling Grubhub customer service again and speak to a different Grubhub representative. Sometimes a different Grubhub representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Grubhub representative, you can ask to speak with a supervisor from Grubhub or escalate the issue to a higher level of authority.
Provide feedback: After the call, Grubhub may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Grubhub customer service through other channels, such as email or chat. You can also explore the Grubhub Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Grubhub service, you may want to consider other options such as returning the product you bought on Grubhub or filing a complaint with a consumer protection agency.
To the Grubhub customer support via live chat, you can follow these steps:
Go to the Grubhub website and look for a "Contact Us" or "Help" link at the bottom of the page.
Click on the link and look for options to contact the Grubhub customer support, which include email, phone, or live chat.
Click on the live chat option, and follow the prompts to connect with a Grubhub representative.
Provide any necessary information about your issue or question, and wait for the Grubhub representative to respond.
Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Grubhub live chat option, you may need to contact the Grubhub customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.
You can contact Grubhub via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Grubhub via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Grubhub official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Grubhub, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Grubhub. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Grubhub social media team.
Please note that the social media accounts of Grubhub are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Grubhub for certain issues. For urgent or complex issues, it's recommended to contact Grubhub customer service via phone or chat for more personalized assistance.
Yes, to contact the Grubhub customer support by email, follow these steps:
Go to grubhub.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Grubhub and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Grubhub order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Grubhub order number or username.
Once you have completed the email, click send. You should receive a response from the Grubhub customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Grubhub. WorthEPenny provides free tools and resources to assist customers in reaching Grubhub customer service more efficiently, such as the Grubhub phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Grubhub, as well as forums where Grubhub customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Grubhub, it is not associated with or endorsed by Grubhub.
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Please note that WorthEPenny is not related in any way to the Grubhub official app or the Grubhub company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Grubhub trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Grubhub. All references by WorthEPenny to third-party trademarks like Grubhub are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.